Patient and Support Persons Restrictions

Eye Surgical Associates Updated Visitor Policy 4.21.2020

In an abundance of caution, and in an effort to protect all of our patients, staff, and community from the risks associated with COVID-19, as of Thursday, April 2nd, Eye Surgical Associates will only allow patients with scheduled appointments to enter the clinic. ALL PATIENTS WILL BE REQUIRED TO BRING A FACE MASK OR FACE COVERING WITH THEM TO WEAR INSIDE THE BUILDING DURING THEIR APPOINTMENT.

We understand this change may make your stay with us more difficult. However, we believe this decision is necessary given the current extraordinary circumstances.

Exceptions to this policy:

  • Pediatric/Minors(19 years or younger in Nebraska)
    • Only one parent or legal guardian will be allowed in the clinic to accompany the patient.
  • · Adults needing special assistance by one support person or patient care representative needing in-person teaching and instructions (determined by the ESA staff)

If you have an upcoming appointment, please keep in mind, only patients will be allowed inside. We ask that friends, family members and patient representatives wait in the car and be available by phone.

A copy of the patient’s visit will be available to take with them or to view online. We would be happy to answer any additional questions by calling our office at (402) 484-9000.

We thank you for your patience and understanding. Please ask your family and friends to follow these rules during this pandemic period. If you have additional questions, please feel free to ask a member of our staff.

All patients and potential support person will be screened upon entry into Eye Surgical Associates for illness, recent travel, and exposure to COVID-19. Patients and support person will follow all infection prevention and other clinic guidelines. (You may be required to wear a mask, etc). Anyone violating these guidelines will be required to leave the facility.

Eye Surgical Associates Protocol:

Screening, Masking, Visitors and other important COVID information

In order to protect the health of our patients and staff, please call and reschedule your appointment if you are showing any of these symptoms: Cough, Sore throat, Fever, Shortness of breath or difficulty breathing, Recent onset of loss of taste or smell.

During this time of the COVID-19 outbreak, Eye Surgical Associates (ESA) has implemented enhanced infection prevention protocols to ensure a safe environment for our patients, staff, and providers. These precautionary measures are being implemented for the continued safe delivery of care at ESA.  While these measures may be an inconvenience, we ask for your patience. We believe this will be temporary and will improve as situations normalize.  Upon entering the clinic, the following protocols will be followed:

Screening Prior to Entering the Building

  • Everyone entering the clinic will be asked the following questions:
    • Have you recently had or do you currently have any of the following symptoms:
      • Cough, sore throat, fever, shortness of breath or difficulty breathing, recent onset of loss of taste or smell.
    • Have you been in close contact with someone with an upper respiratory illness, including sore throat, cough or fever?
    • For those who live in Lincoln: Have you or anyone you have been in close contact with traveled outside of Lincoln within the past 14 days? If yes, where?
    • Have you or anyone you have come into close contact with been diagnosed with COVID-19 within the last 14 days?
  • If you answer yes to any of the above questions, you will likely be asked to reschedule.
  • In addition to the screening questions, your temperature will be taken.

Masking

  • ESA will be taking additional precautionary measures to limit the risk of exposure by following the CDC’s guidance and requiring all patients, as well as any potential visitors, to wear a clean face covering while at our facility. A homemade mask or scarf covering your mouth and nose would be appropriate.

Visitors

  • At this time, only patients are allowed into the building for their appointments.  Family/friends will be asked to wait in their vehicle.  Exceptions will occur if a minor is involved or the patient is in need of a support person, which will be determined by our clinic.

During Your Visit

  • Masks must be properly worn throughout your appointment.
  • In order to maintain social distancing and remain within safety protocols, there may be times when a patient will be asked to wait in their vehicle in order to keep appropriate spacing within the clinic.

Staff Protocol

  • To protect our patients, all staff will be taking their temperatures at the start of their shift, all ESA team members are required to self-screen daily for COVID-19 symptoms. Should one of our team members exhibit any symptoms, they have been asked to refrain from coming to any of our facilities. Additionally, all staff members are required to wear a mask while at work.

This information will be updated as the situation locally, or the situation at ESA, changes. For the latest on general information regarding Coronavirus (COVID-19), we suggest the Centers for Disease Control and Prevention (CDC) or calling the Nebraska Department of Health and Human Services at (402) 552-6645.

Thank you for your understanding, and for doing your part to keep our community safe.

IF YOU ARE HAVING A PROCEDURE PERFORMED AT LINCOLN SURGICAL HOSPITAL, PLEASE CLICK HERE FOR ADDITIONAL INFORMATION.